Shape AI infrastructure at ServiceNow as a Senior Applied Research Scientist. Your expertise in AI harness engineering will drive enterprise solutions and enhance AI capabilities across Fortune 500 clients.
In this senior role, you will lead the development of the agent execution harness within the Agentic Engineering organization at ServiceNow. Leveraging your extensive experience, you will ensure robust functionality and reliability for AI agents that process real enterprise data. Your technical insights will guide the integration of cutting-edge language models to optimize workflow management and improve agent performance.
Key Responsibilities:
• Design and build agent execution harness
• Ensure fault tolerance and low latency in AI operations
• Instrument the harness for observability and tracing
• Develop prompt management systems
• Create evaluation frameworks to measure agent quality
Requirements:
• 4+ years in production software systems
• Hands-on shipping of generative AI products
• Robust knowledge of large language models
• Experience in prompt engineering
• Proven history in evaluation engineering
Elevate your AI engineering career and make a significant impact with ServiceNow.
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📌 Senior Research Scientist at ServiceNow (Quebec City)
🏢 ServiceNow
📍 Quebec City
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