Become a critical part of W.W. Grainger, Inc. as a Hybrid Field Operations Associate, engaging in both branch and customer site activities. This role emphasizes customer service and requires strong organizational skills.

W.W. Grainger, Inc. is looking for a dedicated Field Operations Associate to enhance customer experiences in both KeepStock and branch functions. Candidates will capitalize on sales opportunities, maintain customer loyalty, and require effective time management in this hybrid role. The successful applicant will thrive in fast-paced settings and must be agile while demonstrating excellent communication skills.

Key Responsibilities:
• Manage entire customer experience from product selection to order entry
• Promote products and maintain knowledge of tools sold




• Service VMI accounts and ensure appropriate stock levels
• Resolve customer issues promptly to enhance loyalty
• Document standard operating procedures for continuity

Requirements:
• High school diploma required
• 1-3 years in retail or customer service setting
• Ability to operate powered industrial equipment
• Valid driver’s license and may require personal vehicle
• Must successfully complete ongoing training

Elevate customer engagement and operational success through your commitment to service at Grainger.
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📌 Hybrid Field Operations Associate at Grainger (Ontario)
🏢 W.W. Grainger
📍 Ontario