Exciting opportunity for an IBMS Techno-Functional Analyst with Tech Talent International in Toronto. This contract role involves providing expert support for Operative BMS systems in a hybrid environment.
As a Techno-Functional Analyst, you will support L1/L2/L3 for IBMS while troubleshooting issues within scheduling, ad sales, traffic, and billing modules. This role requires hands-on SQL skills along with experience in a helpdesk setting. Collaborate closely with sales, finance, and technical teams to ensure smooth operations and resolve queries efficiently.
Key Responsibilities:
• Provide L1/L2/L3 support in a helpdesk environment
• Troubleshoot scheduling, ad sales, traffic, and billing issues
• Handle incidents and service requests via ticketing tools
• Perform database troubleshooting and data validation
• Conduct root cause analysis and ensure SLA adherence
Requirements:
• Strong experience with Operative IBMS BMS system
• Proficient in SQL and database troubleshooting
• Familiarity with ServiceNow, JIRA, or similar tools
• Excellent analytical and problem-solving skills
• Knowledge of EUC infrastructure and reporting tools
Bring your expertise in IBMS and problem-solving to enhance operational efficiency in Toronto.
#J-18808-Ljbffr
📌 IBMS Techno-Functional Analyst Toronto (Ontario)
🏢 Tech Talent International
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.