Lead nationwide Health and Dental operations with Medavie as the Senior Vice President. Drive innovation, client experience, and operational excellence in this pivotal role.
Reporting to the Executive Vice President, this role encompasses overseeing Health and Dental insurance operations across Canada. You'll lead diverse teams in areas like Claims Management, Operational Excellence, and AI-driven service delivery. Bringing strategic vision and effective leadership, your aim will be to foster a culture of continuous improvement and accountability among teams.
Key Responsibilities:
• Lead national Health and Dental insurance operations
• Drive improvement in Member Contact Experience
• Develop performance metrics and operational plans
• Implement new technologies and service delivery models
• Enhance client commitment and service quality
Requirements:
• Bachelor's degree in Business Administration or related field
• 10-15 years in leadership within insurance or services
• Executive-level operations management experience
• Knowledge in automation and AI-driven solutions
• Solid client service orientation and relationship-building skills
Shape the future of Health and Dental operations with your strategic insight and leadership at Medavie.
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📌 Senior Vice President, Health Operations at Medavie (Nova Scotia)
🏢 Medavie
📍 Nova Scotia
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