Join Real Food For Real Kids as a Client Experience Manager, focused on client support excellence in a hybrid model. Enhance client interactions and lead a committed team.

This full time, permanent role involves reporting to the Director of Client Experience & Growth and managing a high-performing team. Your leadership will ensure that clients receive a consistent and positive catering experience. You will also champion client insights and implement efficient strategies that support business growth and client satisfaction.

Key Responsibilities:
• Oversee a high-performing Client Experience team
• Engage proactively with key clients
• Optimize client satisfaction measurement systems
• Drive client journey strategy and improvements
• Mentor and develop team capabilities

Requirements:
• 2 years of experience leading customer success teams
• Strong account management or B2B sales expertise
• Proficient with CRM platforms like HubSpot or Monday.com
• Excellent verbal and written communication skills
• Motivated and resilient in a fast-paced environment

Make your mark in client experience management at RFRK, delivering value and support to enhance community impact.
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📌 RFRK Client Experience Manager (Ontario)
🏢 Real Food For Real Kids
📍 Ontario