Elevate customer experiences as a Call Center Sales Representative at MCI. This role involves handling inbound and outbound calls while driving sales with expert product guidance.
As a part of MCI's energetic team, you will connect with customers, resolve inquiries, and close sales effectively. This position requires strong communication skills, empathy, and a customer-focused approach to manage relationships across various industries. Your responsibility will include detailed research, effective communication, and managing customer accounts accurately.
Key Responsibilities:
• Handle inbound and outbound customer calls professionally
• Recommend solutions using product knowledge and training
• Build rapport by listening actively to customer needs




• Research customer accounts and collaborate internally to resolve issues
• Process orders accurately in our systems
Requirements:
• High school diploma or equivalent required
• 1+ year in customer service or sales experience preferred
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office needed
• Ability to multitask in a fast-paced environment
Engage customers and drive sales while ensuring their needs are met successfully.
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📌 Sales Representative for MCI Call Center (Sydney)
🏢 Socket.dev
📍 Sydney