Elevate your career with Osler, Hoskin & Harcourt LLP as an Application Support Technician in Toronto. Focus on providing excellent support for technical issues affecting end user technology.
In this full-time position, you will be responsible for offering first-level support for both hardware and application software to staff in various locations. Your analytical skills will help identify and remedy recurring issues while ensuring that proper documentation is maintained. Engage in training sessions to ensure users are well-informed about technology use.
Key Responsibilities:
• Assist with first-level technical support inquiries
• Troubleshoot various software and hardware issues
• Maintain records of all service desk calls




• Identify and report persistent problems for resolution
• Train staff on effective use of technology
Requirements:
• Completion of a college diploma in computer technology
• Minimum one year experience in tech support
• Proficient in Microsoft operating systems
• Strong problem-solving and written documentation skills
• Availability to work wide-ranging hours, including weekends
Support Osler's commitment to quality service through your technical skills and user support initiatives.
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📌 Application Support Role in Toronto
🏢 Osler, Hoskin & Harcourt
📍 Toronto