Drive client success with Mister Safety Shoes as a Corporate Account Manager in a hybrid work setting. Focused on client relationships, customer engagement, and growth opportunities, this role is crucial for our mission of better workdays.
Reporting to the Customer Success Manager, the Corporate Account Manager will strategically manage a designated portfolio. This role emphasizes account retention, exceptional service, and analytics to enhance customer relationships. You’ll play a vital part in fostering strong connections and identifying upsell opportunities, ensuring client satisfaction and loyalty.
Key Responsibilities:
• Manage client accounts to retain and grow revenue
• Analyze customer data for insights and needs
• Schedule and conduct regular client meetings
• Address customer complaints proactively and effectively
• Collaborate with internal teams on customer requirements
Requirements:
• Post-Secondary Education in Business or related field
• Strong communication and interpersonal skills
• Proficiency in MS Office applications
• CRM experience is an asset
• Bilingual in French is a plus
Enhance customer experience and contribute to company growth with your account management skills.
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