Step into a Technical Supervisor role at CGIC focusing on Claims – Bodily Injury. Lead a hybrid team delivering exceptional client service while managing operations effectively.

In this impactful position, you will oversee the claims unit, coaching staff to ensure comprehensive claims management. Your leadership will foster a client-centric workplace, enhancing team performance and adhering to best practices in claims handling. By building strong relationships within your team, you'll elevate service quality and engagement for both employees and clients.

Key Responsibilities:
• Manage and cultivate a high-performing claims team
• Embed client engagement in claims operations
• Stay updated on claims technology and business operations
• Utilize data for informed decision-making
• Guide staff in settlement and policy interpretation

Requirements:
• Minimum seven years of claims or insurance experience
• Relevant post-secondary education; pursuing FCIP or CIP
• Strong coaching and leadership capabilities
• Comprehensive understanding of claims practices
• Contact centre experience a plus

Leverage your leadership and claims expertise to drive CGIC’s success.
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📌 Technical Supervisor, Claims Leadership Role (Alberta)
🏢 Co-operators General Insurance
📍 Alberta