Lead donor operations for Canadian Blood Services as a full-time Donor Centre Manager in Calgary. Your role is crucial in ensuring compliance and enhancing the donor experience.

Canadian Blood Services is seeking a Regular full-time Donor Centre Manager for the new Seton location in Calgary. You will manage operations, ensuring regulatory compliance and effective workflows. Your focus includes delivering exceptional service and fostering teamwork to meet operational and financial goals.

Key Responsibilities:
• Oversee donor centre operations ensuring quality and safety
• Manage staff recruitment, development, and productivity
• Enhance donor loyalty through service improvements and feedback




• Create a positive work environment fostering open communication
• Collaborate with Quality Assurance for continuous improvement

Requirements:
• University degree in health care or business-related field
• 5+ years in supervisory or management roles
• Strong customer service and operational management skills
• Proven leadership and decision-making abilities
• Financial acumen in budgeting and variance analysis

Drive operational excellence and enhance donor experiences at the upcoming Calgary Donor Centre.
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📌 Donor Centre Manager in Calgary (Alberta)
🏢 Canadian Blood Services
📍 Alberta