Member and Community Relations

Manage reception during business hours (answer phone calls, greet members and their clients, direct visitors to specific offices)

Track leads in CRM, schedule tours via email or phone and follow up to existing leads

Create, promote and support a team-oriented environment amongst members through events and community initiatives

Resolve simple member issues with professionalism and patience, bringing complex issues to the owners’ attention for resolution

Assist with billing, managing reservations, checking invoices, managing late fees and membership changes

Assist with member moves, ensuring cleaning of offices where required

Help members access conference room equipment and provide instruction where needed

Marketing and Sales

Engage in and network with organizations in the local community

Assist and manage leads and tours to reach sales goals





Manage and maintain member occupancy through proactive lead flow and waitlist communications

Achieve sales target goals and manage member turnover

Contribute relevant content to social media account

Building Management

Manage all building operations to ensure highest level of member satisfaction

Troubleshoot printing, internet, phone requests and conduct regular building walkthroughs to always ensure cleanliness and safety

Ensure the building is fully operational and processes are running smoothly

General Management

Manage inventory and ordering consumables, toiletries, coffee and various office supplies

Maintain company standards and expectations

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📌 Office Community Manager (Ontario)
🏢 InTandem Talent
📍 Ontario