Job Description You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
Current work authorization for Canada is required for all openings.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Who We Are: At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
What We Do Reporting to the Manager, Product Operations and Implementation, the Product Operations and Implementation Analyst assists Product Development/Solutions and Product Operations teams with project and product planning from an implementation and program/project management perspective.
How You’ll Make an Impact Product Launch Project Management – Assist the Project Implementation Team to work with Product Solutions/Development & Operations to create project plan and target timelines.
Share and deliver the Product Roadmap and provide updates to key business partners at FIC, FFIO, GPS, FTO, Legal, State Street, etc. as required.
Develop a project plan for project initiation deliverables (product details & approvals, completing product intake, meeting with key business partners, project planning, etc.).
Internal Department and External Service Provider Communication and Project Resourcing – Help with Project Implementation Team to work with the PGO and I.S. Managers to plan for upcoming projects and resource requirements.
Work with other business partners (Legal, Regulatory Reporting, FTO, Compliance, FFIO, etc.)
to plan for upcoming projects and key considerations.
Assist with Product initiatives and/or Fund Events that require project management expertise but where either a) a PGO project manager is not explicitly required (e.g. ETF exchange migration, ETF names changes, clearing broker onboarding etc.) or b)a PGO project manager is not available to assist.
Assist with the management of the schedule, deliverables, risks, issues, in workstreams managed within the Product department.
Project Feasibility Administration and Post Implementation Analysis – Assist the Project Implementation Team and Product Solutions/Development & Operations to conduct a gap-analysis and determine the net-new requirements and their estimated timelines.
Work with the Project Implementation Team with conducting post-project review debrief and recommendations with Product Development/Solutions & Product Operations.
What We’re Looking For 2+ years of mutual fund/investment industry experience
University degree, or equivalent work experience
PMP designation is an asset
Strong relationship building skills
Effective oral and written communication skills
Strong organizational skills and attention to detail
Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include:
Base Salary and Discretionary Performance Bonus: A competitive annual range of $79,000 to $101,000 based on your experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
Equal Opportunity & Diversity Fidelity Canada is an equal opportunity employer.
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Accommodations during the application process: Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at
[email protected].
Why Work at Fidelity? We are proud to be recipients of the following:
Canada’s Top 100 Employers
Greater Toronto’s Top Employers
Canada’s Top Family-Friendly Employers
Canada’s Top Employers for Young People
Great Place To Work® Certified
Best Workplaces for Inclusion
Best Workplaces for Mental Wellness
Best Workplaces for Today's Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
HRD - 5-Star Benefit Program
HRD - 5-Star Diversity & Inclusion Employer Designations
Canadian Compassionate Companies – Certified
Canada’s Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team
About Us: Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their skilled careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.
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📌 Product Operations and Implementation Analyst (Ontario)
🏢 Fidelity International
📍 Ontario