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What
Where
Assistant Manager, Care Innovation & AI Solutions The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.
About the Role
The Assistant Manager (Care Innovation & AI Solutions) is part of the Care Planning & Transformation (CPT) team under Service Operations at NCCS, supporting AI-driven digital innovation and automation to improve patient care processes and patient experience. The role focuses on implementing patient‑centred digital solutions, including AI tools, chatbots and workflow automation, to enhance operational efficiency and modernise care delivery.
Some of the Key Responsibilities include:
Drive AI, automation and digital transformation initiatives to improve patient experience and operational efficiency
Explore and implement AI solutions, digital tools and workflow automation opportunities




Support process redesign and development of digital workflows across patient care services
Manage digital transformation projects and coordinate stakeholders across clinical, operational and IT teams
Analyse operational data, monitor KPIs and identify improvement opportunities
Support change management, user engagement and training for new initiatives
Keep abreast of emerging technologies and best practices to support service innovation
Job Requirements:
Degree in Information Technology, Health Informatics, Business Analytics, Healthcare Management, or related field
At least 3 years of relevant experience in digital transformation, healthcare operations, process improvement, project management, or healthcare IT
Experience with EMR, patient management systems, data analytics, reporting platforms, automation or workflow solutions will be an advantage
Proficient in Microsoft 365 applications
Good analytical, problem‑solving and organisational skills
Strong communication and stakeholder management skills
Able to manage multiple priorities in a quick‑paced environment
Adaptable and committed to continuous learning
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📌 Assistant Manager, Care Innovation & AI Solutions (Nova Scotia)
🏢 National Cancer Centre Singapore
📍 Nova Scotia