Elevate customer experiences as the Personal Shopping Manager at Holt Renfrew, leading a top-tier team in delivering exceptional service. This role is essential in achieving sales targets while fostering a culture of excellence.

As the Personal Shopping Manager, you will guide an elite team in the luxury retail sector to ensure an extraordinary customer experience. With 5-7+ years of managerial experience, you will drive sales and customer loyalty, while recruiting and coaching top talent. Your role impacts overall store performance, emphasizing teamwork and collaboration with various departments.

Key Responsibilities:
• Achieve and exceed personal shopping sales targets
• Set high standards for customer service across departments




• Recruit and develop elite talent for the team
• Cultivate loyal client relationships to enhance lifetime value
• Collaborate with marketing for community-based store events

Requirements:
• 5-7+ years in a managerial role driving sales
• Proven success in exceeding sales targets
• Retail luxury experience preferred
• Change initiator with a proactive mindset
• Solid leadership and coaching abilities

Lead Holt Renfrew's personal shopping experience, shaping a culture of luxury service and customer loyalty.
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📌 Personal Shopping Manager at Holt Renfrew (Ontario)
🏢 Holt Renfrew
📍 Ontario