Elevate your career with Global Payments as a Customer Success Manager dedicated to fostering growth and loyalty among our merchant partners. You'll utilize your expertise to unlock the full potential of our payment solutions.

As a key member of the Small & Medium Enterprise Team, you will shape the future of global commerce. This role focuses on driving revenue growth, strengthening customer relationships, and ensuring client success through effective consultative support. By addressing business challenges proactively, you will influence retention and encourage the adoption of innovative technologies.

Key Responsibilities:
• Drive growth in merchant portfolio through upselling and cross-selling
• Build lasting relationships to enhance client satisfaction and retention




• Analyze client needs and deliver tailored recommendations
• Resolve complex issues and accelerate customer resolutions
• Guide merchants in adopting impactful payment technologies

Requirements:
• Experience in customer success or sales-focused roles
• Robust relationship management and negotiation skills
• Excellent verbal and written communication capabilities
• Business acumen, analytical thinking, and problem-solving skills
• Relevant postsecondary education or equivalent experience

Harness your skills in relationship management and customer advocacy to influence success for clients at Global Payments.
#J-18808-Ljbffr

📌 Customer Success Manager at Global Payments (Ontario)
🏢 Global Payments
📍 Ontario