Résumé du travail Reporting to the Manager Strategic Procurement and Supply Chain Optimization, the Supervisor, Repairs & Warranty will oversee the Repairs and RMA teams to ensure appropriate availability of parts and tools for supporting aircraft maintenance.
Devoirs et responsabilités Support in creation, issuance, execution and monitoring of policies & procedures
Monitor workforce level and adjust as required
Responsible for time keeping and overtime approvals
Collaborate with other team such as Stores, Inventory Control, Planning etc. to process part queries and technical assistance requests
Accurately process all repair, exchange, and RMA orders to ensure an uninterrupted flow of aircraft parts to the operation, ensuring that vendors meet the agreed turnaround time
Manage Vendor contracts ensuring requirements are met with regards to pooling orders, consignment orders, core returns and other stipulations outlined in our agreements
Guide RMA team in submitting warranty claims to various vendors based on Aircraft, Purchase, Repair, SB, AD and other warranties Porter Airlines is entitled to
Review vendor competencies and ensure that procured parts have required certifications
Maintain records and files according to the company’s policy, including vendor audit forms
Proactively work on clarifications and discrepancies with all stakeholders as they occur
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Other duties as assigned
Compétences comportementales Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a protected environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.




Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications Post-Secondary education in a relevant field
Minimum 10 years experience in TechOps procurement role
Minimum 5 years experience in TechOps supervisor role
Previous experience in the aviation industry required
Previous experience in a supervisory/leadership role required
Previous experience in repair and warranty required
Strong organizational skills with demonstrated ability to meet deadlines
Superior written and verbal communications skills, coupled with highly developed interpersonal skills
Effective analytical and presentation skills
High degree of accuracy and attention to detail
Experience with AMOS an asset
Proficiency in Microsoft Office Suite
Description de l'entreprise Depuis 2006, Porter Airlines améliore l’expérience en classe économique pour chaque passager en s’assurant d’offrir un accueil chaleureux misant sur le style, l’attention et le charme. Son parc aérien d’aéronefs Embraer E195-E2 et De Havilland Dash 8-400 dessert l’Amérique du Nord, y compris le réseau canadien d’un océan à l’autre, les États-Unis, le Mexique, les Caraïbes, et l’Amérique centrale. Porter Airlines, dont le siège social est situé à Toronto, est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennesMD. Visitez www.flyporter.com/fr-ca/ ou suivez @porterairlines sur Instagram, Facebook et X.

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📌 Supervisor, Repairs & Warranty (Ontario)
🏢 Porter Airlines
📍 Ontario