Join Payments Canada as a Payment Operations Centre Analyst, where you'll ensure safe and productive payment processing. Engage in 24/7 operations, monitoring systems and liaising with financial clients.
This essential role provides first-line support in Canada’s payment ecosystem. Your responsibilities will encompass monitoring payment systems, managing incidents, and ensuring smooth operations. Building solid relationships with Financial Institutions will be crucial to your success in optimizing payment transactions.
Key Responsibilities:
• Liaise with Financial Institutions for ongoing support
• Conduct routine system availability checks
• Handle customer Requests and Incident management
• Follow escalation procedures for timely resolutions
• Execute assigned Standard Operating Procedures consistently
Requirements:
• Completed secondary school diploma or equivalent
• Fluent in English and French
• Must work rotational shifts and be on-call
• Eligible for Government of Canada clearance
• Knowledge of payment infrastructure is a plus
Your dedication and expertise will enhance payment security and efficiency across Canada.
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📌 Payments Canada Operations Support Analyst (Ottawa)
🏢 Payments Canada
📍 Ottawa