Job Description Position: Systems Administrator Sr - Workload Automation You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings.
Company Overview At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
Position Overview Represent the department in cross-department projects and offer consulting services as necessary.
Is a subject matter expert for the department.
Provide updates and status reports to management.
Analyse information and clearly articulate recommendations in a timely manner.
Research new ideas and technology innovation solutions to enhance the current environment.
Support the production and disaster recovery environment and provide leadership for standardisation and second level problem determination and analysis.
Provide leadership to staff and create support documentation for the team.
Implement procedures to ensure resiliency of supported infrastructure.
Timely response to alerts outside of business hours and provide updates to manager.
Liaison with internal and external partners to resolve difficult day to day problems in a timely manner.
Monitor systems and applications daily to ensure service SLAs are met.
Provide reports to Project Managers and IS divisional management on progress of projects, addressing and recommending alternative solutions to complex issues during the course of projects.
Prepare and update documentation on the supported environment on a regular basis.
Ensure project deliverables, targets and dates are met.
Influence best practice and standards.
Prioritize and address issues in a timely manner and update the manager.
Ensure supported infrastructure, hardware, software, and components are in good working order.
Ensure the supported setting is secure, resilient, and recoverable,



accounting for redundancy of critical infrastructure.
Review service level agreements and adjust as business needs dictate.
Develop innovations or improvement that will result in significant enhancements to current methods, procedures, and policies.
Take prompt action in addressing problems thereby minimizing system outages and business impact.
Ensure copyright laws are adhered to, and software licensing is tracked and accountable.
Ensure supported infrastructure is properly documented and design changes are reflected in the documentation to aid in future modification and assist in DR planning.
The Expertise You Bring Strong knowledge of Control-M administration, maintenance, and support.
Experience with managed file transfer solutions.
Strong scripting skills.
Excellent knowledge of computer operations methodology and standards.
Excellent knowledge of distributed operating systems, database technology, backup and recovery solutions and disaster recovery procedures.
Effective communication and project management skills.
Ability to learn and implement emerging technology.
Ability to analyze business requirements and provide solutions as they relate to the department.
Ability to manage and prioritize multiple competing initiatives efficiently and effectively.
Strong mentoring and coaching skillset.
Vendor management experience.
Candidate Requirements Bachelor's Degree with a minimum of 3-5 years’ experience in technology including workload automation.
3+ years’ experience in administration of automation technology.
3+ years’ experience in batch management administration.
Education and Experience University Degree, preferably in Computer Science, Engineering, Information Systems, or equivalent work experience or equivalent experience.
Education and Experience University Degree, preferably in Computer Science, Engineering, Information Systems, or equivalent work experience or equivalent experience.
Total Rewards That Reflect Your Impact Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $140,000, based on your experience and qualifications.
RRSP Contribution: After 6 months of employment,



we invest in your future with an RRSP contribution—no employee matching required.
Why Work at Fidelity? Canada's Top 100 Employers
Greater Toronto's Top Employers
Canada's Top Family-Friendly Employers
Canada's Top Employers for Young People
Great Place To Work® Certified
Best Workplaces for Inclusion
Best Workplaces for Mental Wellness
Best Workplaces for Today's Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
HRD - 5-Star Benefit Program
HRD - 5-Star Diversity & Inclusion Employer Designations
Canadian Compassionate Companies – Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team
About Us Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].
We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters.
Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

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📌 Systems Administrator Sr - Workload Automation (Ontario)
🏢 Fidelity International
📍 Ontario