Join HH Angus as an IT Help Desk Support professional in Toronto. This hybrid role is perfect for tech-savvy individuals who excel in providing excellent service and resolving technical issues.

Become a vital part of our Knowledge Management team by assisting employees with hardware, software, and network-related challenges. You will be the first point of contact for troubleshooting and assisting with IT processes while ensuring a high standard of client support throughout the company. Your proactive communication will contribute to our goal of maintaining seamless IT operations.

Key Responsibilities:
• Maintain daily performance of computer systems
• Provide in-person, email, and phone support
• Troubleshoot and resolve technical issues efficiently




• Track and escalate unresolved issues to appropriate resources
• Write user support documentation and training materials

Requirements:
• College diploma in an IT-related field
• 1-2 years in IT Helpdesk/Desktop support
• Robust communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Proficient technical skills to independently tackle tasks

Help strengthen our internal IT operations, ensuring our teams remain productive and connected.
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📌 IT Help Desk Support in Toronto (British Columbia)
🏢 H.H. Angus & Associates
📍 British Columbia