Join Bulletproof InfoTech as a Support Specialist focused on empowering users with technology. This engaging position blends problem-solving, customer service, and IT support in a collaborative environment.

In this role, you will assist clients in maximizing their use of technology, focusing on configuring, deploying, and supporting business-class equipment, both onsite and remotely. You will thrive in a fun, quick-paced setting, responding to customer-reported issues while troubleshooting and providing solutions with your team’s support.

Key Responsibilities:
• Help users efficiently utilize technology to complete tasks
• Configure and support desktops, servers, and mobile devices
• Troubleshoot and resolve customer-reported IT issues




• Recommend solutions and provide client advice as needed
• Document all support requests and resolutions accurately

Requirements:
• Experience with Microsoft Windows environments
• Proficiency in Microsoft Exchange/365 and Remote Desktop Services
• Knowledge of advanced firewalls and cloud services
• Strong communication and interpersonal skills
• IT certifications or equivalent experience preferred

Embrace a role that offers a blend of technology support, customer service, and real impact in a dedicated team.
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📌 Bulletproof IT Support Specialist Role (Alberta)
🏢 Bulletproof InfoTech
📍 Alberta