Lead the Virtual Financial Advisors team at Scotiabank in Scarborough, ON, driving performance and customer engagement in an in-office setting. Leverage your sales expertise and knowledge of retail banking to create impactful strategies.
As the Senior Manager of Retail Virtual Advice Delivery, you will be pivotal in guiding your team's success while fostering a customer-focused culture. This position requires in-depth knowledge of virtual sales practices and management techniques to achieve team financial goals and enhance customer relationships. Your leadership will ensure compliance with Scotiabank’s policies and drive the development of effective sales strategies for virtual financial solutions.
Key Responsibilities:
• Lead a virtual sales team focused on customer engagement
• Assess and enhance team performance to meet sales objectives
• Identify market opportunities to boost sales results
• Ensure adherence to regulatory compliance and training
• Develop the virtual advice model for increased client value
Requirements:
• Expert knowledge in virtual sales and branch management
• Thorough understanding of retail banking products
• Experience in telemarketing and negotiation techniques
• Solid knowledge of regulatory compliance matters
• Proven ability in people and performance management
Use your leadership and sales expertise to transform Scotiabank's retail virtual advice delivery in Scarborough.
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