Join Swissport as a Lounge Service Agent, providing top-notch customer service in a dynamic airport lounge environment. Deliver an exceptional experience for travelers at Aspire Lounges globally.
The Lounge Service Agent role focuses on ensuring a seamless guest experience in various airport lounges operated by Swissport. Candidates should have a passion for hospitality and a customer-oriented mindset. Responsibilities include greeting passengers, managing buffet operations, and promptly resolving inquiries while adhering to safety regulations.
Key Responsibilities:
• Provide exceptional customer service to lounge guests
• Greet and assist passengers for a welcoming experience
• Verify guest eligibility for lounge access accordingly




• Address and resolve guest inquiries and complaints
• Maintain cleanliness and organization throughout the lounge
Requirements:
• High School diploma or GED equivalent
• Flexible to work varied shifts, including early mornings
• Robust communication skills in English; French is an asset
• Previous experience in hospitality or related fields
• Detail-oriented with good organizational abilities
Elevate guest experiences with your hospitality expertise and join the Swissport team today.
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📌 Lounge Service Agent at Swissport (Ottawa)
🏢 Swissport
📍 Ottawa