"What can I do for you?" is your mantra! As a Guest Services Agent at HAC Québec in Halifax, Nova Scotia, engage guests by enhancing their experience with creativity and care.
Join a dynamic team where you will handle check-ins and check-outs, respond to guest requests, and address any concerns professionally. With a strong customer service orientation, your role allows you to collaborate across departments to ensure personalized guest experiences while utilizing your effective communication skills in English.
Key Responsibilities:
• Manage guest check-ins and check-outs efficiently
• Address guest requests in person, via phone, or email
• Resolve guest issues proactively and effectively
• Collaborate with departments for guest information sharing
• Enhance guest experiences using creativity and care
Requirements:
• 18 months of hospitality experience required
• Excellent oral and written communication skills
• Robust listening skills to understand guest needs
• Ability to handle challenging situations calmly
• Familiarity with OPERA PMS is a plus
Bring your exceptional customer service skills to enhance guest experiences at HAC Québec in Halifax.
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📌 Guest Services Agent in Halifax (Enfield)
🏢 Germain Hôtels
📍 Enfield