Role Summary

The Warehouse Worker (Shipping & Receiving Clerk) provides customer support and executes order processing for domestic and international shipping and/or receiving. This is a hands‑on position for an individual capable of executing processes and procedures.

What You Will Do

- Acts as liaison between Order Management, Thermon affiliates, final customers, and Thermon departments.
- Able to follow Shipping/Receiving documentation for accurate transactions.
- Assists and provides guidance for shipping documentation, freight quotes etc.
- Prepares and/or gathers shipping documentation such as invoices, packing lists, test reports, certificate of conformance and any other required quality or customer‑required documents.
- Assists Order Fulfillment Manager/Shipping/Receiving Supervisor with additional responsibilities, when necessary.
- Comply with safety regulations and maintain clean and orderly work areas.
- Performs company pick‑ups and deliveries as required.
- Assist with floor checks and loading of freight when required.

Knowledge & Qualifications





- More than 2 years’ experience relevant to order processing (e.g., able to post and ship orders).
- Forklift experience preferred, either sit‑down electric or propane; experience is a plus.
- Clean driving abstract is an advantage.
- Class 5 Alberta Driving License.
- In‑depth knowledge of domestic shipping terminology and shipping documentation.
- Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Proficient in communicating both orally and in writing.
- Outstanding customer service skills.
- Detail oriented.
- Team player.
- Handle stressful situations and able to work in a diverse setting.
- Ability to prioritize work and manage multiple projects to meet Thermon’s performance objectives.

What You Bring To This Role

- Strong communication, reading, and writing skills.
- Ability to use hand and power tools.
- Hand/eye coordination.
- Team player.
- High regard for safety.

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📌 Warehouse Worker (Shipping & Receiving Clerk) (Edmonton)
🏢 Thermon Industries
📍 Edmonton