Join Dilawri's team as a Senior Service Advisor at Capilano Audi. You will manage customer interactions, repair orders, and ensure a premier automotive service experience.

Reporting to the Service Manager, you will handle customer inquiries with tact while ensuring accuracy in all service documentation. This role requires a robust focus on customer satisfaction and a thorough understanding of automotive services to enhance the customer experience.

Key Responsibilities:
• Greet clients professionally and promptly
• Address customer concerns with care
• Gather necessary information for repair orders
• Secure pre-authorization and confirm parts availability
• Review service recommendations and appointment files

Requirements:
• Exceptional customer service and communication skills
• Experience in automotive service environments is a plus
• Strong attention to detail and accuracy
• Proficiency with service-related software preferred
• Must be legally entitled to work in Canada

Make an impact at Dilawri by providing exceptional service and support to our customers.
#J-18808-Ljbffr

📌 Capilano Audi Senior Service Advisor (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia