CPO-EA 15R - Employment and Assistance Worker - (124555) Share this job as a link in your status update to LinkedIn.
Posting Title
CPO-EA 15R - Employment and Assistance Worker
Position Classification
Community Prog Off (EAW) R15
Union
GEU
Work Options
On-Site
Location
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Penticton, BC V2A 8X1 CA
Vernon, BC V1T 9V2 CA

Salary Range
$64,356.82 - $72,835.33 annually which includes a 1 Grid Market Adjustment
Close Date
8/4/2026
Job Type
Regular Full Time
Temporary End Date Ministry/Organization
BC Public Service -> Social Dev & Poverty Reduction
Ministry Branch / Division
Service Delivery Division
Job Summary The Team Employment and Assistance Workers (EAWs) are an essential part of the Service Delivery Division within the Ministry of Social Development and Poverty Reduction, responsible for providing income and disability supports and services to individuals across British Columbia. EAWs may provide assistance directly in-person through the Community Services Branch, or via phone and virtual channels through the Virtual Services Branch.
The Role EAWs work within a busy client service setting, organizing their workload and setting priorities to meet performance targets. Skilled at gathering information, EAWs connect with people who may be in crisis to accurately assess eligibility for supports and services. EAWs must also maintain compassion, composure, and clarity during difficult conversations to effectively communicate impactful decisions to the people they serve.
Qualifications: Education and Experience Requirements
Secondary School graduation or equivalent (GED).
One (1)



or more years experience delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (in-person, via virtual technologies or over the telephone).
One (1) or more years experience working with various computer applications including MS Word, Excel and Outlook.
Experience providing services to clients experiencing poverty, substance use, or mental health issues.
Preference may be given to applicants with:
Experience in community-based or social service roles primarily supporting clients experiencing poverty, substance use, or mental-health issues (e.g., shelter work, outreach work, harm-reduction work).
Willingness Statements Must be willing and able to display resilience in the face of adversity and demonstrate empathy interacting with citizens.
Must be willing and able to use de-escalation techniques to manage some situations.
For questions regarding this position, please [email protected] .
About this Position: This position has full time on-site requirements. This position can be based out of any of the location(s) listed aboveThis position can be based out of any of the location(s) listed above, subject to location availability at the time of the offer.



An eligibility list may be established to fill both current and/or future permanent vacancies. A Criminal Record Check (CRC) will be required. Please refer to MyHR for more information onMarket Adjustments * Employees of the BC Public Service must be located in BC at the time of employment. For information about the role of an Employment and Assistance Worker please visit theEAW Careers Page .
Working for the BC Public Service: The BC Public Service is committed to creating adiverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process. TheIndigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please seeWhat We Offer .

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📌 CPO-EA 15R - Employment and Assistance Worker (British Columbia)
🏢 British Columbia Public Service Careers
📍 British Columbia