Shape the future of banking technology as CIBC's Director of Application Reliability Engineering. Lead operational reliability and implement SRE best practices for critical applications.

CIBC is seeking a Director for the Digital and CX Technology (DCXT) group, focusing on vital production operations and reliability. With over 10 years of experience in application support and cloud technologies, you will ensure optimal performance for Tier 1 applications. Your leadership will drive operational excellence through advanced monitoring, incident resolution, and automation.

Key Responsibilities:
• Direct production support and reliability for Tier 1 applications
• Implement SRE processes, guidelines, and practices
• Manage vendor relationships for 24/7 incident resolution




• Promote automation in operational tasks and CI/CD processes
• Develop and mentor management teams in SRE practices

Requirements:
• 10+ years in application support and incident management
• Experience with enterprise-level critical applications
• Robust leadership and people management skills
• Proficient in modern SRE tools and methodologies
• Team-oriented mindset for problem-solving

Drive reliability improvements and lead a high-performing team at CIBC while aligning with your values of trust and collaboration.
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📌 Director of Application Reliability Engineering at CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario