Become a Technical Account Manager at F12.net in Edmonton, Alberta, and lead the charge in enhancing client satisfaction through expert account management. Utilize your technical knowledge to drive value.

In this pivotal role, you will report directly to the General Manager, overseeing approximately 30-35 important accounts. Your main focus will be to analyze client needs, create tailored solutions, and serve as the primary liaison between clients and F12’s technical teams. Your goal is to ensure smooth operations and positive client relations, paving the way for successful renewals and conversions.

Key Responsibilities:
• Establish solid relationships to achieve retention goals
• Create customized roadmaps analyzing client needs




• Participate in strategic business planning sessions
• Advocate for clients within the F12 organization
• Educate customers on our service processes and products

Requirements:
• Formal training in technical fields or equivalent
• Solid background in client relationship building
• Ability to anticipate and address client needs
• Effective communication and solution delivery skills
• Experience in technical or troubleshooting roles

Support and enhance client growth and satisfaction as a Technical Account Manager at F12 in Edmonton.
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📌 Technical Account Manager at.net (Alberta)
🏢 F12.net
📍 Alberta