Lead a thriving retail environment as the Sales Manager at Michaels in Cal-Harvest Hills, Alberta. Drive sales performance and ensure an exceptional customer experience while managing operations and team dynamics.

Michaels is seeking a Sales Manager to champion a high-performing selling culture in-store. You will oversee front-end operations, enforce company standards, and coach your team to deliver best-in-class customer experiences. Your leadership will directly impact key sales results through effective management and continuous improvement in service delivery.

Key Responsibilities:
• Lead adherence to Standard Operating Procedures and company policies
• Model best practices for customer experience and engagement
• Provide Manager-on-Duty coverage, ensuring operational excellence




• Drive sales and oversight of the Knit & Sew Shop experience
• Support and coordinate Custom Framing operations and consultations

Requirements:
• 3+ years of retail leadership experience
• Robust communication and team development skills
• Proven ability to handle fast-paced, customer-focused roles
• Willingness to work evenings, weekends, and holidays
• Capacity to lift and move merchandise when needed

Elevate your retail career with Michaels by leading, coaching, and delivering a remarkable shopping experience.
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📌 Sales Manager at Michaels in Alberta
🏢 The Michael's Companies
📍 Alberta