Become a Claims and Returns Specialist with Bathica, where you will support shipment resolutions and improve customer satisfaction. This organized role offers on-the-job training and growth opportunities.
As a specialist in claims and returns, you will resolve order discrepancies while ensuring timely communication with warehouses and internal teams. You'll play a critical role in processing claims and credits, proving your customer-focused mindset in a data-driven environment. Being fluent in English and having French skills are advantageous for effective communication.
Key Responsibilities:
• Resolve order discrepancies promptly and efficiently
• Process and track transportation claims and credits
• Serve as the primary contact for warehouses and carriers




• Maintain detailed records and generate necessary reports
• Engage with clients and partners by phone and email
Requirements:
• High school diploma or equivalent required
• 1–3 years of relevant supply chain experience
• Proficiency in Microsoft Office; ERP knowledge preferred
• Fluent in English, French is an asset
• Strong attention to detail and organizational skills
Leverage your communication skills and attention to detail to support the Bathica team as a Claims and Returns Specialist.
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📌 Claims and Returns Specialist Bathica (Quebec City)
🏢 Emco
📍 Quebec City