Lead the retail team as a Sales Manager with Michaels in Okotoks, AB. This role champions a successful selling culture while ensuring customer satisfaction and compliance.

As a Sales Manager, you will provide strong leadership in both service and front-end operations at Michaels. You will motivate your team to model customer-focused behaviors and achieve key performance indicators. Your background in retail leadership will be critical in guiding efficient operations and enhancing the overall store experience.

Key Responsibilities:
• Ensure compliance with company policies and standards
• Champion customer experience and selling strategies
• Manage the operational flow and staff accountability
• Drive loyalty program enrollment and retention
• Support team training and ongoing development

Requirements:
• Minimum 3 years of retail management experience
• Capable of lifting 25-50 pounds regularly
• Comfortable with customer interactions in busy environments
• Flexibility to work various shifts including weekends
• Solid understanding of retail sales and service excellence

Join the Michaels team as a Sales Manager and enhance customer satisfaction in Okotoks.
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📌 Retail Sales Manager for Michaels Okotoks (Alberta)
🏢 The Michael's Companies
📍 Alberta