Take charge of IT operations at Galvion for cutting-edge ballistic solutions, ensuring top-notch service delivery and operational excellence. Use your leadership skills to enhance customer satisfaction and efficiency.

The IT Operations Manager role involves leading diverse IT functions, focusing on secure, reliable technology support. You will drive the performance of Help Desk, Systems Administration, and Network teams while developing best practices for service delivery. Collaborate with key stakeholders to align IT operations with business requirements.

Key Responsibilities:
• Lead IT operations across multiple locations
• Enhance Help Desk and Systems Administration service quality
• Ensure optimal performance of networking technologies




• Manage IT asset lifecycle and vendor relationships
• Participate in operational planning and budgeting initiatives

Requirements:
• Bachelor's degree in relevant field
• 10+ years of IT operations experience, with 5 in leadership
• In-depth knowledge of cloud services and enterprise networking
• Familiarity with ITIL and cybersecurity frameworks
• Robust leadership and communication capabilities

Join Galvion in driving IT excellence and supporting innovative solutions.
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📌 Galvion IT Manager - Operations Focused (Quebec City)
🏢 Galvion
📍 Quebec City