Elevate the customer shopping experience as a Front End Customer Service Manager at Walmart Canada. Lead a team to ensure operational excellence and exceptional service delivery in Riviere-Du-Loup.

In this leadership role, you will oversee front end operations, ensuring compliance with Walmart standards while enhancing customer loyalty. You will manage customer and associate concerns professionally, monitor operations for smooth service flow, and provide critical training to team members. Additionally, your role involves transaction oversight to guarantee accuracy and compliance with company guidelines.

Key Responsibilities:
• Ensure emergency procedures and safety protocols are followed
• Support front-end operations and manage associate breaks




• Provide guidance to resolve customer and associate concerns
• Train associates on systems and company procedures
• Oversee transaction processes and register accuracy

Requirements:
• Proven leadership skills in customer service
• Ability to work flexible shifts, including weekends
• Strong problem-solving abilities in a retail setting
• Experience in cash management and auditing processes
• Physical ability to handle inventory and equipment

Bring your customer service leadership and operational skills to Walmart Canada, making a meaningful impact in Riviere-Du-Loup.
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📌 Front End Customer Service Manager at Walmart (Quebec City)
🏢 Walmart Canada
📍 Quebec City