Advance your career as a Collection Specialist at Novatech Group, engaging in a hybrid work environment to manage customer accounts and enhance cash flow. Build long-term relationships and streamline collections processes.

As a Collection Specialist, you will report to the Director, Credit and Collections. The position requires 3 to 5 years of experience in collections or accounts receivable, leveraging solid negotiation and communication skills. You will work with internal teams to ensure compliance with collection policies while addressing customer concerns promptly.

Key Responsibilities:
• Coordinate collection activities for overdue accounts
• Communicate effectively with customers for payment updates
• Maintain diligent follow-up on payment commitments




• Identify and escalate billing disputes to proper teams
• Perform account reconciliations and adjustments as necessary

Requirements:
• 3 to 5 years in collections/credit management
• Proven negotiation and problem-solving capabilities
• Ability to manage priorities effectively
• Proficiency in Excel, especially with Pivot Tables
• Familiarity with ERP systems is beneficial

Utilize your collection skills at Novatech Group, where your contributions significantly impact our financial success.
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📌 Novatech Group Collection Specialist Role (Quebec City)
🏢 Groupe Novatech
📍 Quebec City