Step into a leadership role as a Customer-Focused Team Leader at Starbucks. Manage shifts, support partner training, and ensure outstanding service in a vibrant café setting.

As a Shift Supervisor, you’ll assist the store manager and lead a dedicated team. Your duties will involve training partners, ensuring efficient operations, and continuously enhancing customer engagement. You will work to maintain a calm environment during peak times, all while embodying Starbucks’ guiding principles.

Key Responsibilities:
• Direct daily operations while upholding store standards
• Coach partners to enhance their skills and performance
• Engage actively with customers to meet their needs
• Facilitate communication among team and management
• Maintain adherence to health and safety guidelines

Requirements:
• Previous customer service experience in a retail setting
• Strong oral communication abilities
• Team collaboration skills
• Knowledge of the retail environment
• French proficiency required

Lead a motivated team while ensuring a memorable experience for every Starbucks customer.
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📌 Starbucks Customer-Focused Team Leader (Quebec City)
🏢 Starbucks
📍 Quebec City