Join O.E.M. Remanufacturing Company as a Service Advisor in Edmonton, Alberta, dedicated to meeting Finning Canada customers' remanufacturing needs. Ensure transparent communication and effective job management.
In this permanent position, you will be the primary point of contact for Finning’s customer groups. The role involves understanding customer timelines and repair needs, along with managing remanufacturing jobs. Superior customer service and effective communication are essential in providing timely updates and handling quotations accurately.
Key Responsibilities:
• Review and identify discrepancies in incoming cores
• Communicate efficiently with branches on job inquiries
• Manage the quotation process alongside the Production team




• Schedule Customer Viewings for improved service
• Partake in customer service meetings for operational efficiency
Requirements:
• 3+ years in manufacturing or customer support
• Proven superior customer service skills
• Strong interpersonal and analytical skills
• Proficiency in Microsoft applications
• Detail-oriented with strong organizational abilities
Elevate customer experiences through effective communication and operational support as a Service Advisor at OEM Remanufacturing.
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📌 Customer-Focused Service Advisor Role (Edmonton)
🏢 Finning International
📍 Edmonton