Job Description

Bilingual Helpdesk

This position is needed for either Sterling, VA or San Jose, CA. Must know keigo! Long term contract.

Front Tier Customer Support resolving basic to intermediate technical issues for customers primarily in Japan and US based customers using NTTCom's service.

Requires solid command of both written and spoken English and Japanese - including appropriate use of keigo.

Requires problem solving skills including logical analysis and technical troubleshooting. The individual should be customer focused, team oriented, highly self motivated and willing to grow.

Qualifications

- Position needed for Sterling, VA or Lundy, CA.
- Shift: Sterling VA 6pm-6am / Lundy CA 3pm-3am.
- Must know keigo.

Additional Information

All your information will be kept confidential according to EEO guidelines.

**Please let me know if you might someone to refer or if you are interested for the role.
**Please reply with an updated copy of your resume and preferred time for a call.
**You can call me back at .

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📌 Bilingual Helpdesk (Japanese) (Ottawa)
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