Drive the success of our retail team as an Assistant Store Manager at PetSmart. This pivotal role emphasizes customer service and operational management in a pet-friendly environment.

As an Assistant Store Manager (Experience Leader) at PetSmart, you'll provide leadership in customer experience and associate development. With at least 3-5 years of relevant retail experience, you’ll enhance the store’s operational effectiveness and manage a diverse team. Your role is vital in maintaining a safe atmosphere for both pets and customers alike.

Key Responsibilities:
• Oversee daily tasks and delegate effectively to associates
• Manage pet care operations and services, including training and grooming
• Respond to escalated customer concerns in person and online




• Drive business growth while achieving sales and revenue targets
• Offer mentorship and coaching for associate development

Requirements:
• 3-5 years in a customer-focused retail workplace
• Must be available evenings, weekends, and holidays
• Strong skills in managing personnel and store operations
• Detail-oriented with excellent communication abilities
• Physical ability to lift and move pets and supplies

Lead with passion and commitment at PetSmart, ensuring a thriving environment for pets and their owners.
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📌 Assistant Store Manager Role at PetSmart (Ontario)
🏢 PetSmart Store Support Group
📍 Ontario