Elevate the customer journey with Decor Cabinets as a Customer Experience Manager. Lead a dedicated team to create lasting connections and improve satisfaction across channels.

In this impactful role at Decor Cabinets, you’ll serve as both a mentor for your Customer Experience team and the voice of customers. You’ll gather feedback, implement improvements, and drive initiatives that reinforce dealer relationships. Collaborating across departments, you will enhance service efficiency and encourage continuous learning.

Key Responsibilities:
• Mentor and develop the Customer Experience team
• Act on customer feedback to drive improvements
• Oversee customer-facing functions and support
• Facilitate problem-solving across interdepartmental challenges
• Promote training and technical knowledge sharing

Requirements:
• Degree in Business, Leadership, or related field
• 5+ years in customer service or operations
• 3+ years in a leadership capacity
• Excellent customer service and problem-solving skills
• Experience with support systems like ERP or CRM

Lead impactful customer experiences and foster collaboration at Decor Cabinets.
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📌 Customer Experience Manager Role at Decor Cabinets (Manitoba)
🏢 Decor Cabinets
📍 Manitoba