Join Boston Pizza as a Dining Room Operations Manager, ensuring excellent guest service, effective training, and adherence to safety standards.
As the Dining Room Operations Manager, you will be responsible for the day-to-day management of the Boston Pizza dining area. This position focuses on providing outstanding service to guests, training staff, and maintaining operational profitability. You will collaborate closely with the General Manager to enhance overall service quality and compliance.
Key Responsibilities:
• Supervise staff and ensure adequate dining room coverage
• Ensure cleanliness and proper service protocols are maintained
• Foster a positive workplace for both guests and team members
• Address guest issues promptly and effectively
• Monitor financial performance and manage costs
Requirements:
• 1-3 years of experience in a supervisory role
• Smart Serve Certification essential
• Excellent communication and interpersonal skills
• Knowledgeable in food and beverage management
• Ability to work flexible hours, including weekends and holidays
Contribute to a thriving restaurant environment and uphold Boston Pizza's standards for quality and service.
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📌 Dining Room Operations Manager Role (Niagara Falls)
🏢 Americana Resort
📍 Niagara Falls