COSTI Immigrant Services seeks a full-time Employment Retention Specialist to enhance client job success in office. This role requires navigating complex workplace challenges while supporting effective onboarding and retention.
As an Employment Retention Specialist, you'll be crucial in sustaining employment outcomes for clients and employers. Your responsibilities include structured follow-ups, risk identification, and comprehensive support during the retention lifecycle. This position emphasizes problem-solving, negotiation skills, and a client-centered approach in a performance-driven environment.
Key Responsibilities:
• Maintain in-depth knowledge of program requirements
• Conduct post-employment follow-ups at defined intervals
• Provide onboarding support and workplace guidance
• Track job sustainment outcomes and document interactions
• Facilitate group coaching sessions for client development
Requirements:
• Degree or diploma in Social Services or related field
• 1-3 years experience in employment counseling
• Knowledge of job search strategies and workplace culture
• Strong interpersonal skills and empathy
• Willingness to work flexible hours, including evenings
Use your skills to enhance job retention and support diverse clients at COSTI.
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