Explore a technical role with NTT DATA BCU as a Deskside Technician in Vancouver, British Columbia. This position offers in office and remote support for various IT challenges.

As a Deskside Technician, you will provide essential assistance in troubleshooting desktop and software issues with minimal supervision. Your responsibilities will include resolving technical problems, installing and configuring hardware and software, and providing routine user guidance on systems and applications. Additionally, you will need to communicate effectively about current issues with management.

Key Responsibilities:
• Receive and complete incoming service requests
• Resolve technical issues requiring on-site support
• Install and configure computer hardware and software




• Provide basic instruction on systems and applications
• Report potential problems to management

Requirements:
• 1-2 years’ experience in desktop support and hardware
• Familiarity with Office 365, Active Directory, and ticketing systems
• Valid driver’s license and reliable transportation
• Ability to lift up to 20 kg regularly
• Fully vaccinated as per Health Authority Policy

Bring your technical expertise and problem-solving skills to enhance IT solutions at NTT DATA BCU in Vancouver.
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📌 Deskside Technician Vancouver FTR (British Columbia)
🏢 NTT DATA North America
📍 British Columbia