Lead a high-performing sales team as the Sales Manager at Michaels in Harvest Hills, Alberta. Drive customer satisfaction and sales results through effective operations management and coaching.

As a Sales Manager, you will work in a retail leadership role with at least three years of experience. This position emphasizes customer-focused coaching, adherence to Standard Operating Procedures, and achieving key sales KPIs. You will oversee front-end operations and ensure an engaging atmosphere for customers.

Key Responsibilities:
• Assist Store Manager with adherence to SOPs and compliance
• Model best-in-class customer experience and selling behaviors
• Maintain operational continuity while providing MOD coverage




• Manage transactions using POS and Self-Checkout systems
• Champion Custom Framing and Balloons business operations

Requirements:
• Minimum of 3 years of retail leadership experience
• Physical ability to perform store-related activities
• Solid communication and interpersonal skills
• Flexibility to work weekends and evenings
• Commitment to promoting the Loyalty Rewards Program

Become a vital part of Michaels' success by driving sales excellence and fostering a positive team environment.
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📌 Sales Manager at Michaels in AB (Alberta)
🏢 Michaels Stores
📍 Alberta