Join Tree Island Steel in Richmond, British Columbia as a Customer Support Specialist and engage with customers effectively. This role involves processing orders and resolving inquiries with precision and professionalism.
At Tree Island Steel, renowned for quality wire products, you will be a vital part of the customer service team. Your primary responsibilities will include handling customer inquiries, managing order accuracies, and ensuring seamless communication while excelling in an ERP-driven setting. This position highlights the importance of strong organizational and technical skills in providing superior customer support.
Key Responsibilities:
• Efficiently process customer orders and inquiries
• Guide customers on product specifications and delivery




• Foster customer relationships through effective communication
• Collaborate across teams for order fulfillment
• Manage invoicing challenges with attention to detail
Requirements:
• Post-secondary education in Business, Sales, or Marketing preferred
• 2-3 years of experience in customer service
• Expertise in ERP systems and Esker software
• Strong communication skills in English
• Self-motivated with a dependable work ethic
Utilize your skills to enhance customer satisfaction at Tree Island Steel, where quality defines excellence.
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📌 Tree Island Steel Customer Support Specialist (Richmond)
🏢 Tree Island Steel
📍 Richmond