Drive customer success as an Onboarding Success Manager at Klir. Oversee the full onboarding journey for water utility clients to ensure seamless implementation and operational readiness.
In this key role, you will own the onboarding process from kickoff through go-live, managing the implementation plan across every phase. With strong project management skills, you will ensure timely communication and assist clients as they transition to Klir’s operational system, enhancing their decision-making capabilities in the water industry.
Key Responsibilities:
• Own customer onboarding from kickoff to go-live
• Manage all phases of the implementation process
• Ensure customer clarity on project progress and risks




• Collaborate with Data Engineering for technical support
• Guide customers through validation and readiness
Requirements:
• Minimum 5 years in implementation or project management
• Proven end-to-end project ownership experience
• Solid organizational and communication skills
• Ability to handle multiple concurrent priorities
• Familiarity with project management tools
Enhance the performance of water utilities by leading effective onboarding initiatives at Klir.
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📌 Onboarding Success Manager at Klir (Toronto)
🏢 Klir
📍 Toronto