Join Northbridge Financial as the Director of Claims and oversee a dynamic team in the Casualty and Litigation sector. Your leadership will ensure prompt, courteous service enhances customer experience.
In this key role, you will manage the claims unit, providing exemplary leadership and strategic direction to meet quality objectives. Your past experience will contribute to crafting operational procedures while embodying best practices in claim investigations and settlements. With a strong focus on developing your team, you’ll help foster a culture centered on superior customer service and effective resolution of complex claims issues.
Key Responsibilities:
• Guide the claims unit's daily operations with strong leadership
• Implement corporate and regional business strategies




• Streamline workflows to boost operational performance
• Promote a customer-centric approach within the team
• Ensure all litigation practices align with industry standards
Requirements:
• 10+ years handling complex claims in property and casualty
• 5-7 years of demonstrated leadership experience
• Post-Secondary education specifically in Insurance
• CIP designation either completed or ongoing
• Proficient in MS Office Suite and solid communication skills
Your leadership will shape our claims processes and enhance customer engagement at Northbridge Financial.
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📌 Director of Claims - Casualty & Litigation (Vancouver)
🏢 Northbridge Financial
📍 Vancouver