Elevate customer engagement as a Senior Account Support Representative at Compucom in the Pacific Time zone. Be the vital link between sales teams and clients, ensuring smooth operations and resolutions.

In this role, you'll serve as the primary contact for account queries, monitor customer issues, and support sales processes. Your analytical skills will shine as you manage operations, facilitate lead generation, and enhance customer interactions. Collaborating with various internal teams will be key as you keep clients satisfied and sales quotas achieved.

Key Responsibilities:
• Process orders and manage Salesforce queues effectively
• Communicate proactively with internal departments
• Analyze billing issues and coordinate solutions




• Forecast product needs and manage vendor inventory
• Assist in onboarding recent customers and training staff

Requirements:
• Bachelor’s degree or equivalent experience
• Minimum 6 years in sales operations and analysis
• Strong communication and multitasking abilities
• Proficiency in Excel and Salesforce
• Background in business metrics delivery

Maximize your customer service prowess and operational insights as a Senior Account Support Rep with Compucom.
#J-18808-Ljbffr

📌 Senior Account Support Representative PT (Alberta)
🏢 CompuCom
📍 Alberta