Take the lead as an After-Sales Service Coordinator in South Shore of Montreal, Quebec, to ensure outstanding customer experiences in the residential construction sector. Manage service requests and coordinate with teams for effective resolution.

This permanent, full-time role requires at least five years of experience in after-sales service. You'll serve as the main liaison between clients, technicians, and internal teams, focusing on transforming sensitive requests into well-documented interventions. Additionally, your proficiency in both French and English will aid in seamless communication across all stakeholders.

Key Responsibilities:
• Receive and analyze after-sales service requests
• Conduct visual home inspections for quality assurance
• Document work, warranties,



and procedures thoroughly
• Plan and coordinate service visits efficiently
• Prepare work orders and follow up on interventions

Requirements:
• Minimum of 5 years in after-sales service coordination
• Proficient in both French and English
• Robust organizational and negotiation skills
• Experience with Microsoft Office and file management systems
• Detail-oriented and able to manage multiple files

Excel in improving customer experience and resolving issues as an After-Sales Service Coordinator in Quebec.
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📌 After-Sales Service Coordinator Quebec (Quebec City)
🏢 NexWav
📍 Quebec City