Elevate your hospitality career with Sonesta International Hotels as a Front Desk Supervisor in a energetic environment. This role emphasizes training, supervising, and delivering outstanding guest service at our hotel.

The Front Desk Supervisor is key to hotel operations, reporting directly to the Operations Manager. This pivotal role involves overseeing front desk staff, optimizing guest experiences, and implementing superior service standards. Your leadership will ensure smooth processes in accounting and human resources while engaging with guests directly.

Key Responsibilities:
• Deliver exceptional service following Sonesta G.U.E.S.T. standards
• Train and supervise front desk staff effectively
• Manage security and cash handling processes
• Optimize room occupancy and rates for revenue
• Foster team communication and coordination

Requirements:
• High School diploma or equivalent
• Minimum two years hotel experience required
• Strong communication skills in English
• Proficient in Microsoft Office and Opera systems
• Ability to lift up to 50 pounds

Become a vital part of Sonesta's mission to provide amazing hospitality and guest satisfaction.
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📌 Sonesta Front Desk Supervisor Position (Ontario)
🏢 Sonesta International Hotels
📍 Ontario