Elevate member service as the Manager of Member Services at Desjardins. Combine strategic oversight with hands-on leadership to enhance client relationships and operational efficiency.
In this pivotal role, you will manage a team dedicated to optimizing member interactions and achieving sales support objectives. Your strategic insight will be essential in creating action plans that bolster service quality and business relationships. Leading by example, you will focus on employee development and team synergy.
Key Responsibilities:
• Support strategic business planning and initiatives
• Ensure exceptional service quality for members and clients
• Implement action plans to meet performance objectives
• Foster talent development and employee engagement
• Improve processes to enhance profitability and service
Requirements:
• Bachelor’s degree in a related area
• At least two years of related experience
• Fluency in French is mandatory
• Solid skills in engaging team members and driving results
• Decision quality and customer focus are essential
Anchor your team's growth and enhance member satisfaction at Desjardins.
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📌 Manager of Member Services at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City
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